[JED] was great! I will be hiring [you] again in the future!
The [service technician] was really nice and accommodating, fixed all of my stuff that was broken.
They are responsive and reliable!
Ken and Darin did a great job installing our hot water heater and even fixed a leak the home inspector pointed out in the kitchen!!
Marshall VA 10-08-2012
My compliments to your crew who came out last night to install our water heater. Vince and his helper were friendly, helpful, and did the fastest and cleanest install I’ve ever seen. They were mindful of the fact that our family had been without hot water for 2 days (with 4 kids to get cleaned up and in bed at a decent hour)and did their best to get us back up and running. Please pass our thanks to these gentlemen! The Warren Family
A. O. Smith GPVH-50 FAIRFAX VA 05-20-2010
This is a company that really has your back if something goes wrong. We had originally had a Kenmore product installed which failed after the first day. When Sears started giving us and them the run around they took care of everything and even worked overtime to remove the faulty unit and replace it with another product. Everyone from the office staff (Jessie) to the delivery person to the installer/techs were totally professional and very congenial. Haven’t had the A.O. Smith in place long enough to judge it, but I do know that we will call on JED Mechanical again and again when we need contractors…and we will recommend them to everyone we know. They are the total package! Thanks to everyone who went way beyond to make sure that our hot water would be working by tonight. Hardware failures can happen…but it is important to work with total professionals who have your back!
HERNDON VA 02-19-2010
Your representative was on time and professonal.
Kenmore Water Systems 33647 GAINESVILLE VA 01-27-2010
Jeb Mech. Is possibly the most professional, knowledgeable, polite, contractors I’ve ever worked with. I had an emergency situation and after several turn downs from others, Jeb Mech. said they would be at my house in an hour to help me out. These folks are true to their word, the crew arrived at my home within the hour and had all they needed to complete the job with them. The crew obviously knew what they were doing and had the job complete in about an hour and a half. They left my home clean and the work are was cleaner then when they started. I highly recommend Jed Mech. for any and all your plumbing needs. I’m a customer for life.
Miscellaneous STERLING VA 11-04-2009
We added a new gas line for a fireplace and absolutely love it! Nice to have pros who know what they are doing! We’ll be toasty for the holidays thanks to the JED folks.
Kenmore Water Systems 32154 Woodbridge VA 10-30-2009
Fair price, great service
Kenmore Water Systems 33176 ASHBURN VA 10-27-2009
It was a tight squeeze but the installers worked diligently and got the job done. Thanks
Kenmore Water Systems 33647 Centreville VA 10-27-2009
Arrived on time and very skillful at what they do. Reasonable price and took care of my home as though it was their own. Great experience and will use Jed again
Rinnai R94LSi HERNDON VA 10-23-2009
The install went very smoothly. A phone call to inform the homeowner that the work crew would be four hours delayed would have been nice. Very little post-install repair work (drywall opening for duct install), thank you. Compact install was very nicely done.
Kenmore Water Systems 32164 BETHESDA MD 08-31-2009
Did a good job and noticed an issue with the gas line to our generator which may be problematic in the future. Appreciated the observation and will call back to repair the gas line. Would recommend to a friend.
WARRENTON VA 08-31-2009
Polite, courteous and right on time. Prompt service and they called me after the installation to make sure everything went well.
Kenmore Water Systems 32144 GAINESVILLE VA 08-17-2009
I’m so glad to have hot water again. These folks were careful with my home and made sure not to make a mess. They were also very polite and did a wonderful job
Kenmore Water Systems 33643 LEESBURG VA 08-17-2009
Well done start to finish
Kenmore Water Systems 32676 ARLINGTON VA 08-17-2009
A tough situation as water to the building needed to be shut down affecting other residents. Our shut off valve didn’t work and we were packing to move to Atlanta. These guys worked tirelessly with many setbacks and got the job completed! Super committment and dedication to the project.
Kenmore Water Systems 33157 STERLING VA 08-17-2009
Recommended by our electric company and I’m so happy they did. No aggrivation and these guys know what it’s like to be the customer. Fast Fast Fast and done right! Will recommend to anyone!
Kenmore Water Systems 32154 CATLETT VA 08-17-2009
Quick, Efficent, Courteous and less expensive than other companies I priced. Will definately use Jed again
Kenmore Water Systems 33658 GLENWOOD MD 08-04-2009
My install was a slightly complicated conversion from an oil fired unit to a propane fired unit. So in addition to the physical unit swap and plumbing, an indoor gas line also had to be run from an existing indoor manifold. All went well.
Rinnai R94LSi ASHBURN VA 06-26-2009
We were kept advised of all details and any steps required prior/after the install. We will recommend the system and contractor to our friends. Thanks for a great job start to end!
Rinnai R94LSi GAITHERSBURG MD 06-18-2009
Everything went well– and it took only about 10 days from initial conversation to a completed job- that’s very good. As far as the product and installation it couldn’t have been any better– on the downside — I was a little dismayed that annual servicing could cost about $175 — but well maintained equipment is important – and cost effective in the long run — so I can deal with it.
Kenmore Water Systems 32154 FAIRFAX VA 06-11-2009
Never a good time to NEED a water heater. Nice to know there are folks who specialize in prompt service and great workmanship. I’d recommend JED to anyone needing plumbing service. Especially a new water heater!
Kenmore Water Systems 33157 Sterling VA 06-11-2009
Fast friendly service. Work area left as clean as it was before work began.
Rinnai R75LSe Charlotte NC 06-11-2009
Exceeded my expectations! Always skeptical when inviting workmen into my home but we were pleasantly suprised by the polite and courteous crew. Very respectful of our home and we were comfortable with Jed. Good Job!
Rinnai R94LSi Oakton VA 06-02-2009
The Rinnai is a great investment. It’s been in for a few months and I don’t run out of hot water anymore. Better performance AND saving money by not keeping 75 gallons of water hot 24/7 is one of the best decisions we’ve made. The Jed guys were great to work with and very good at what they do.
Kenmore Water Systems 32154 HERNDON VA 05-26-2009
Jed was recommended by someone else in the neighborhood and I will pass their name along as well. Good folks to work with and priced right.
Kenmore Water Systems 32154 DUMFRIES VA 05-15-2009
This Kenmore water heater was a better deal and larger tank than others I priced. Longer tank warranty too. The installers were great and got me up and running exactly like they said they would. A great company to deal with and I’ll recommend Jed at my church.
POTOMAC MD 04-30-2009
Extremely Professional and pleasant to work with. Would surely recommend JED to family and friends
Kenmore Water Systems 33157 Annandale VA 04-29-2009
I have and will continue to recommend JED Mechanical to my friends and neighbors. I have had many experiences with contractors as I have had extensive renovations performed on my older home. This is the first time I have used JED Mechanical and I am sorry that I didn’t know about them sooner!!! Mr. Terry Ruch came out and gave me an estimate, I found him to be extremely professional and knowledgeable. The gentlemen that came out and performed the installation were courteous and efficient, and the receptionist/scheduler was extremely professional and helpful. At all times everyone at JED Mechanical treated me as a valued customer and attempted to address my needs in a way that accommodated my schedule. I must say that most contractors I have dealt with over the years have not treated me in this manner. If at any time in the future I am in need of any plumbing work JED Mechanical will be the first number I call.
ARLINGTON VA 04-24-2009
My wife and I are General Contractors and know what good work looks like. The work was done professionally and quickly. We are very pleased with the results.
A. O. Smith GDVT – 50 PITTSBURGH PA 04-18-2009
Great customer service – quick response
SPRINGFIELD VA 04-13-2009
When I spoke with Jeff at Jed Mechanical, he was able to troubleshoot my problem over the phone (corrosion of the cold water pipe going into the water heater) The plumber Roger (who actually came out to the house) was also very knowledgable and incredibly quick and efficent. He took the time to replace the pipe, check our water pressure and flush the water heater to make sure that sediment hadn’t built up inside as the home had been foreclosed and ignored for some time. I would absolutely work with Jed Mechanical again and would recommend them to friends if they are in need of plumbing work!
Rinnai R94LSi CROSS JUNCTION VA 04-14-2009
Let me thank you for the great new water heater. We love it! We can already see a drop in our electric use. The rinnai product speaks for itself for sure.
Kenmore Water Systems 33157 HERNDON VA 04-13-2009
Not only did they have my size water heater in stock but they came out on Easter Sunday to make sure we had hot water. These guys are the best and everyone should know … CALL JED MECHANICAL FIRST!
Rinnai R94LSi Fairfax VA 04-10-2009
The Rinnai unit is wonderful, working great and can run both showers in the morning. A teriffic investment and have already recommend Jed Mechanical to friends and family.
Kenmore Water Systems 32966 Oak Hill VA 04-10-2009
TIMELY SERVICE – GOOD PRICE – KNOWLEDGEABLE FOLKS – I RECOMMEND THEM
Rockville MD 04-10-2009
Knew the code book and made sure everything was done right! Extremely professional to deal with